These are the community licenses that allow external users to access other Salesforce products/functionality namely Tableau CRM and various Industry solutions. Purpose-built cross-product community licenses.Also commonly used for franchise management, marketplaces, and multi-level marketing.Įxtend the power of CRM to every business process, every app, and every employee to build engaging employee communities and concierge sites. Ideal use cases are dealer, vendor, or supplier portals. Highly customized experiences incorporating CRM objects, custom objects, external data, and extra storage. External Apps (previously called Lightning External Apps Plus).Limited access to CRM objects.īusiness-to-consumer experiences with large numbers of external users who need access to the case object and/or Salesforce Knowledge.īusiness-to-consumer experiences with external users who need access to reports & dashboards and may need advanced sharing.īusiness-to-business communities that need access to sales data such as partner relationship management. Commerce Portals (External Apps also previously called Lightning External Apps Starter)Ĭustom digital experiences to engage any external stakeholder, including brand engagement and customer loyalty.Below is a list of all the available license options: User access to a community is provided via special community user licenses. Security and access are key aspects of any Salesforce product and Communities are no exception. Experiences provide the flexibility to easily create branded and customized communities for whatever use case your business demands. Experiences are built right on top of the Salesforce platform which allows you to connect any third-party system or data directly into the community.
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